Crystal clear pricing with no hidden extras
Just simple, straightforward finance options and exceptional peace of mind.
Transparent & simple
We know that buying a retirement property is a significant financial investment for your future. That’s why, at Santhem Residences, we keep our retirement village costs transparent, straightforward and simple.
When you purchase your luxury retirement property, we’ll explain your monthly costs and those you can expect to pay in the future. No unexpected extras, no unwanted surprises – just finances you can plan for, today and tomorrow.
The right payment plan for you
With the flexibility to choose from two payment plans, you’re free to finance your new Santhem Residences home your way. Whichever option you choose, you’ll enjoy the same exclusive amenities and service.
Our payment plans cover two charges: your Monthly Management Fee, payable throughout your ownership, and your Deferred Management fee, paid only when the property is sold. You simply choose which of our two payment plans works best for your lifestyle.
You can find more information in our ‘Everything Explained’ brochure, which includes everything from our retirement community costs to what’s included within your fee.
What’s covered by your fee?
Santhem Residences’ management fees cover our beautiful communal spaces, excellent amenities and exceptional social calendar. This includes:
- 24/7 concierge service
- 24hr-emergency response service
- Homeowners’ discounts on food & drink from our incredible restaurant The Fable, coffee lounge and bar
- Complimentary teas, coffees and freshly baked goods served daily in the coffee lounge
- Fitness and lifestyle advice from our in-house wellness coach
- Wellness Suite includes use of sauna and steam room facilities
- Dedicated space to use for holistic therapies at our hairdressers and our treatment room
- Private dining available (in your apartment or in a private dining space)
- Coordination of social events and activities. Charges may apply
- Maintenance of communal gardens
- On-site Village Manager and Head of Santhem Care available
- Santhem team available 24 hours a day, 7 days a week
- Emergency call system in each apartment with integrated video door entry system
- Scheduled weekly trips to and from the high street, grocery stores and pharmacies
- Priority waitlist for respite or care within Hutton View Hallmark Care Home
- Building Insurance and communal utilities
- Full maintenance and refurbishment of everything outside of your apartment will always be kept to a high standard
- External maintenance and cleaning of Santhem building and grounds
- Weekly rubbish and recycling removal – right from your front door
- Regular servicing and maintenance of lifts
- External window cleaning for all apartments
- CCTV in communal areas, communal entry points and car park
- Secure underground car park with electrical charging points
- Fully integrated fire and sprinkler system throughout buildings, including apartments
- TVs in communal areas with premium streaming access to Royal Ballet and Opera, National Theatre, Royal Opera House, Sky Sports, Netflix and Amazon Music
What’s not covered by your fee?
As with any home, as the owner you’ll be responsible for water and energy charges, plus your council tax, TV licence and home contents insurance. And if you’re looking for additional convenience, simply add extra services, including:
- Housekeeping
- Handyman
- Domiciliary Care via our onsite Santhem Care team
- Guest suites for visiting family and friends
Reselling, sorted
When you decide to sell your retirement apartment, you’ll simply notify Santhem in writing of your intention to sell and your proposed asking price. Santhem will then have the first option to buy-back your property and will present you with a formal offer.
Alternatively, you may choose to sell your apartment on the open market, using an estate agent of your choice. Our experienced sales team will work closely with your appointed agent to help support a smooth and successful sale.
Selling your apartment back to Santhem offers a straightforward, hassle-free experience – with no property viewings to arrange, and no estate agent fees to pay, making the process as simple and convenient as possible.
Experience the Santhem Residences lifestyle
Explore the world of luxury retirement living with a visit to Shenfield Village!
Call or message a member of our friendly team today. Always on hand to answer any questions you have about financing your retirement living costs, our helpful staff will even book your visit.
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Your finance questions, answered
Our helpful team is always on hand to talk through your finance options and put your mind at ease. Here are some of our frequently asked questions.
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Are retirement villages expensive?
We’re confident our luxury retirement properties are a fantastic investment for your and your family’s future. But we also know buying a retirement home is a significant step that needs careful thought and planning.
That’s why at Santhem Residencies, we offer clear pricing and no hidden extras. This means you’ll know exactly what you’ll pay, both now and in the future. All our costs are available for you to view before you make any commitment to purchase your Santhem Residences home.
Are retirement homes a good investment?
Absolutely! Santhem Residences offer residents the opportunity to enjoy outstanding facilities just steps from your luxury apartment. We lay out all our costs clearly for you to view before you make any commitment to buy your property, and we’re confident that you’ll find the Santhem Villages lifestyle to be a great choice!
What fees are payable to Santhem Residencies Shenfield Village?
There are two fees: a Monthly Management Fee, paid throughout your ownership, and a Deferred Management Fee, which is paid only when you resell your property. You’re able to choose from two payment plans, each setting out clearly how much you’ll pay both monthly and on resale. Whichever you choose, you’ll enjoy the same exceptional Santhem Residences amenities.
Find our full FAQs here, or for more details on our monthly fees and retirement living costs, take a look at our Finance Brochure.